Sea Freight Export Assistant Manager

• Manage and oversee export cargo operations including FCL and LCL consolidation.
• Coordinate and collaborate with shippers, carriers, and overseas’ counterparts and overseas buyers.
• Manage and monitor team to perform the tasks and timely update shipment visibility status to meet customers’ SOP & KPIs and ensure smooth operation with no failure.
• Take short term assignment to travel and work overseas in Vietnam, Cambodia, Myanmar, and/or Bangladesh as short-term assignment.
• Weekly report to CSV manager for team’s productivity and outstanding/pending booking/service failures. 

• Minimum 8-10 years’ customer service experiences in logistics, freight forwarding, sea freight export
• Experienced in the buyer consolidation business or contracted logistics with related to PO management, and shipment status update into system is preferable.
• Proficient in reading, writing, and speaking English and strong communication and team management skill.
• Excellent coordination and collaboration skills with overseas teams.
• Willingness to travel and work overseas.
• Knowledge of specialized computer programs, including pivot tables.
• Ability to work in tough situations and environments.
• Flexibility to work in a hybrid working model.
  

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.
• The chance to work with a global team and enhance your English communication skills.

• Annual Health Checkup
• Provident Fund
• Staff training and development
• Overtime
• Marriage gift
• 5-day work week
• Social security
• Health insurance
• Accident Insurance
• Funeral payment support
• Annual trip or party
• Annual bonus