- Manage, Operate and Customer services for Freight Forwarding job as per assignment by Manager.
- Operations escalation focal- day to day operations for Air & Sea shipment both import and export.
- Drive continuous improvement and cost savings initiatives.
- Manage and maintain relationship with local suppliers both local and overseas.
- Responsible for Freight procurement process to get competitive rate and cost efficiency.
- Communicate with carriers for booking and vessel arrangement.
- Manage profit and loss individual job files and comment.
- Communicate with oversea agents.
- Communicate with warehouse people for cargoes receipt and loading.
- Corresponding with customers and vendors worldwide.
- Maintaining good customer relationships and helping to solve any problems.
- Managing and implementing department goals and quality guidelines.
- Communicate with Sales team for buying and selling rate ,updated quotation and customer requirement.